How-to: Respond to an LPA CAR

This how-to guide is available to assist producers to respond to a Corrective Action Request (CAR) online. 

Follow the steps below to find out how.

Alternatively, producers can submit the evidence via email or post directly to AUS-MEAT.

Step-by-step

Step 1

Step 2

If you have an open CAR, you will be prompted to respond when you log in.

Step 2: A corrective Action Request was raised in an audit. Click on Respond to CAR.

Step 3

All open CARs will be identified for your action, click on 'view' to see CAR details.

Step 3: All open CARs will be identified for action. Click on 'View' to see details

Step 4

Review the description, recommended action and note the due date of your CAR.

Step 4: Review the description, recommended action and note the due date of your CAR.

Step 5

Add clear and complete records as evidence of actions taken to address the CAR.
Use the Help button to access instructions on How-to: Create or upload documents in your LPA account.

Step 5: Add clear and complete records as evidence of actions taken to address the CAR

Step 6

Include any comments you would like to submit in conjunction with the review.

Step 6: Include any comments you would like to submit in conjunction with the review.

Step 7

All records or comments will be listed in the History section – both those you add and responses from ISC.
Once submitted records and comments cannot be edited - additional records/comments can be added.

Step 7: All records or comments will be listed in the History section – both those you add and responses from ISC. Once submitted records and comments cannot be edited - additional records/comments can be added.

Step 8

Once the CAR has been actioned, click ‘Return to Audit Summary’ and repeat the process for all CARs. This must be completed within the required timeframe.

Step 8: Once the CAR has been actioned, click ‘Return to Audit Summary’ and repeat the process for all CARs. This must be completed within the required timeframe.

Step 9

CARs will remain open until reviewed by ISC or AUSMEAT (LPA Audit Service Provider). You will receive a notification when a CAR is closed.
All CARS (open and closed) can be accessed within the Account tab.

Step 9: CARs will remain open until reviewed by ISC or AUSMEAT (LPA Audit Service Provider). You will receive a notification when a CAR is closed. All CARS (open and closed) can be accessed within the Account tab.

How-to: PDF

How to respond to an LPA Corrective Action Request (CAR)

Alternate CAR closure options

If you are unable to access your LPA account, you can send your documentation via:

email lpa.audits@ausmeat.com.au OR
mail to LPA Audit Admin, PO BOX 3403, Tingalpa DC, QLD 4173.

For additional assistance call AUSMEAT on 07 3361 9222.

PLEASE NOTE: Failure to provide supporting documentation within the agreed timeframe may result in withdrawal of your LPA accreditation and access to NVDs.

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