ISC System Outage 25 July 2020

Integrity System Company (ISC) would like to advise that a number of ISC services will be temporarily unavailable to users for a maximum of 12 hours from Saturday 25 July 2020 10pm (AEST) until Sunday 26 July 2020 10am.

Upgrades to our system through our outsourced data centre have necessitated this scheduled shutdown.

The outage should only last for two (2) hours within this time period, however ISC will notify all users when our services are back online.

Affected services include:

  • National Livestock Identification System (NLIS)
  • Livestock Data Link (LDL)
  • Electronic National Vendor Declarations (eNVD)
  • Meat Standards Australia (MSA)
  • MyMLA (accessing linked accounts) - however you will still be able to access Livestock Production Assurance (LPA) via your LPA login

Please refer to our list of FAQs below if you are having issues once services are restored.

For problems that cannot be resolved via the FAQs, please contact our ISC Helpdesk on 1800 683 111 or via support@integritysystems.com.au to log an issue.

FAQs

The below online services provided by ISC will be affected and will not be accessible, this includes:  

  • National Livestock Identification System (NLIS) 
  • Electronic National Vendor Declarations (eNVD)
  • Livestock Data Link (LDL)  
  • Meat Standards Australia (MSA)  
  • MyMLA (accessing linked accounts) - however you will still be able to access Livestock Production Assurance (LPA) via your LPA login

Log onto National Livestock Identification Service (NLIS) and submit a movement or query the database 

Log onto Livestock Data Link (LDL) and retrieve your individual animal feedback  

Log onto Meat Standards Australia (MSA) and retrieve your animal feedback  

Log onto all services linked through MyMLA - however you will still be able to access Livestock Production Assurance (LPA) and electronic National Vendor Declarations (eNVDs) via your LPA login

Reschedule your access to our services within this time period. ISC will notify you once the services are up and running again.  

Log onto LPA and access eNVDs, purchase NVD Books, perform reaccreditation and eLearning.

Upload to the database through SOAP, XML, TXT/CSV, FTP.

Log onto the NLIS website to manually upload files or run queries.

Reschedule automated uploads Saturday evening to Sunday morning.

Monitor access to ISC services which may be completed prior to the normal upload timeframe.  

Log onto LPA and purchase eNVDs and NVD Books, perform reaccreditation and eLearning.

Complete the re upload of movement/processing information after being notified by ISC regarding access to services.

If you cannot resolve errors contact the ISC helpdesk 1800 863 111 or via support@integritysystems.com.au to log an issue. 

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