Customer Corner- July-2025

Link your accounts for better digital access

Use your myMLA dashboard to link all your accounts online.  

Once you’re set up, you can use your email address and myMLA password to gain single sign-on access to:   

  • Livestock Production Assurance (LPA)
  • Electronic National Vendor Declarations (eNVD)
  • National Livestock Identification System (NLIS) 
  • Meat Standards Australia (MSA) 

Get started by setting up or logging in to your myMLA account 

Read this factsheet for guidance on setting up and linking your myMLA account. 

Resetting your password 

If you have an account but have forgotten your password, you can click the blue ‘forgot password’ button. This will send an email enabling you to create a new password.  (NB: Please check your junk/spam folder if you don’t receive an email. Once you’ve located the email, move it to your inbox before completing the password reset.

If you do not receive the password reset email at all, you may not have a myMLA account and you will need to set one up.  

Linking and accessing your accounts 

You can link and access your accounts via the myMLA dashboard, either through the ‘quick access’ section on the homepage or the ‘linked services’ tab in the top right-hand corner.  

Link your LPA account 

  • Select LPA and you will be taken to the LPA account selection screen. Any linked accounts will already appear and allow you to login. 
  • Alternatively, you can link any other LPA accounts you have by clicking on the blue ‘add’ button or the blue ‘link another LPA property’ button towards the bottom of the screen.
  • If you need to create a new LPA account for another PIC number, select ‘register for a new LPA account’ instead.

Link your eNVD account 

  • To create an eNVD for a PIC number, you MUST have already linked the corresponding LPA account to your myMLA account.  
  • Once you login to the eNVD, click on the blue downward arrow in the ‘profile’ section on the left-hand side and select the appropriate LPA account.  
  • Once the correct LPA account has been selected, you can click the blue ‘create new consignment’ button in the top right-hand corner to create an eNVD.

Link your NLIS account 

  • Select NLIS and you will be taken to the NLIS account selection screen.
  • Any linked accounts will already appear and allow you to login.
  • Alternatively, you can click the blue ‘link account’ button at the bottom of the screen to link any other NLIS accounts you already have.
  • If you need to create a new NLIS account, select the ‘register’ option instead.

Link your MSA account 

  • To become MSA-registered, you can complete the MSA accreditation within your LPA account.
  • Do this by clicking on the green ‘register to MSA’ button on the LPA account selection screen. 
  • Alternatively, you can login to LPA and click on the ‘account’ tab at the top, and then select MSA from the ‘programs’ option on the left-hand side. 
  • Once you have completed the MSA accreditation, you can link your MSA account using your email address and MSA registration number.

Once your accounts have been linked, you can access all your linked accounts by logging in to myMLA with your email address and password. 

Need further assistance? 

If you have any questions, please email info@integritysystems.com.au.  

Alternatively, you can speak with the ISC Customer Service team on 1800 683 111, Monday-Friday between 8am to 7pm (AEST) or on weekends between 9am and 5pm (AEST). You can also access the ISC Chatbot seven days a week via our website or from your myMLA and LPA account pages. 


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