ISC infrastructure upgrade and NLIS outage

ISC infrastructure upgrade and NLIS outage

20 October 2020

In recent months Integrity Systems Company (ISC) has been preparing for a significant shift of data infrastructure from our existing on-premise data centre to Amazon Web Services (AWS). This migration to AWS will require a planned outage to the National Livestock Identification System (NLIS) database and other ISC/MLA services from:

Fri 30 Oct 2020 8pm (AEDT) through to Mon 02 Nov 2020 8am (AEDT)

We anticipate that the migration will be completed earlier than the scheduled time and will advise you once services are restored.

Impact on ISC/MLA services:


No access to website and all other connection points


PIC Search and integrators impacted only

myMLA - Single Sign On

No linkage to NLIS or LDL


No access


MSA Kill Data Service impacted only


Not impacted

Detailed information will be provided to all organisations that have data integrations with the affected services.  

AWS provides cloud computing platforms and data storage to individuals, companies, and governments. AWS is used by the Australian Federal Government and is certified to carry protected government data by the Australian Cyber Security Centre.

The National Livestock Identification System (NLIS) database will be housed within the Australian region within Amazon. This guarantees that the data will be kept physically in Australia and ISC has no current or future plans to move data overseas.

All State Departments of Agriculture have reviewed, and agreed to, the migration of NLIS to AWS. The move to AWS will not only improve our data safety, it will also ensure our systems perform more effectively, providing a better service to our customers.

The ISC Technical team has worked extensively with stakeholders to ensure a smooth transition, however should unforeseen issues be encountered, further minor outages may be required. We appreciate your patience as we work through this necessary transition to upgrade our system to ensure there is the necessary capacity to meet future requirements.

Please direct all enquiries to the ISC Helpdesk on 1800 683 111 or



Further information is available on our FAQs page.